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For fire safety consultancies

The consultancy operating system for housing-focused FRA delivery.

Reviewer time scales 1:1 with assessor output unless something changes. FRA Flow is built around making the senior reviewer's sign-off discipline scale, so the consultancy can grow throughput without the QA bottleneck growing with it.

No card. Two reports a month, free forever.

  • Reviewer-first QA
  • Per-client branded outputs
  • BS 9792:2025 native

The growth ceiling

Why most consultancies hit a reviewer-shaped wall.

01
The senior reviewer is reading the same five paragraphs across twelve reports, looking for the one that is wrong.
02
You cannot grow the team because every new assessor needs the senior to QA every report.
03
Consistency drifts across assessors when each one writes narrative findings from scratch in Word.
04
Per-landlord-client branding is rebuilt by hand for every issue. Five housing clients means five Word templates maintained manually.
05
Margin pressure compounds: post-visit admin time grows with assessor headcount, but billable hours do not.

How the workflow scales

Production discipline without sacrificing assessor judgement.

01

Capture per assessor

Each assessor walks the building with the [tablet app](/fire-risk-assessment-app/). Observations attach to the right BS 9792 section per the standard, not per a vendor template the assessor learned years ago.

02

Drafting per assessment

AI generates narrative findings from each assessor's structured observations. The output style is consistent across assessors because the data shape is consistent.

03

Reviewer queue per practice

Every assessment in review surfaces in the senior reviewer's queue with mode chips: AI-drafted, edited, or hand-written. The reviewer reads what matters first.

04

Per-client branded output

Each housing landlord client is configured once with their branding. Every issued report inherits the right output format automatically. No per-client Word reformatting.

The reviewer experience

What the senior signing off sees.

For a senior assessor doubling as the competent reviewer, FRA Flow changes the QA experience materially. Instead of opening a finished Word document and reading every paragraph, the reviewer opens an exception queue. High-risk findings surface first. AI-drafted paragraphs that have not been edited surface separately from human-edited content. Changes since the last assessment on the same building are highlighted.

In practice this shifts the reviewer from line-by-line reading to judgement-led review. The reviewer is verifying the assessor's judgement on the high-stakes calls, sense-checking the AI drafts against the source observations, and signing off the audit trail. Time per report drops substantially. The growth ceiling on the consultancy moves up.

For the senior reviewer's peace of mind, the audit trail records every step. Who approved which version against which evidence is recorded with timestamp and content hash. Defensibility under the Fire Safety Order 2005 sits with the named competent person, supported by the chain the software keeps intact.

Multi-client operations

How a multi-landlord practice operates in FRA Flow.

Most housing-focused consultancies work for several landlord clients at once. Each client has their own properties, their own report branding, their own escalation arrangements, and often their own quirks about what they expect in a finished FRA. FRA Flow is built around this multi-client picture rather than forcing a single workflow across all clients.

Each landlord is set up as a record with their branding, contact details, and any client-specific settings. Properties link to their landlord. Reports inherit the right branding automatically on issue. Action plans filter by client so a landlord asking for a portfolio view sees only their stock. The practice runs one workflow; the clients see their own picture.

Standards transition

How BS 9792:2025 changes the consultancy offering.

BS 9792:2025 is the current British Standard for housing fire risk assessment. PAS 79 has been formally retired. Housing landlord clients are moving to expect BS 9792-shaped reports as the default, with insurers and tribunals following. For a consultancy still delivering on PAS 79 templates, the position is shifting under your feet.

FRA Flow is BS 9792-shaped from the data model up: section structure, evidence model, competence framing all reflect the current standard. Adopting FRA Flow as your delivery platform is one way to operationalise the standards transition without a major template rewrite. See the PAS 79 vs BS 9792 guide for the practical differences.

Plans and pricing

Priced like a report production system.

Reviewer and admin seats are free on every paid tier. Report credits are pooled across the team so one busy assessor does not run out while another has spare capacity. Annual billing saves around 17 percent. The Practice tier is sized for 2 to 10-person consultancies; the Consultancy tier is sized for 10 to 25-person operations. See full tiers, including the free tier and Enterprise, on the [pricing page](/pricing/).

Solo

Independent assessor

£79 /month

1 assessor included

  • 5 report credits per month
  • Unwatermarked PDFs + AI drafting
  • Action register + 1 free reviewer seat
Most popular

Practice

Small consultancies, 2–10 assessors

£249 /month

+ £49 /month

  • 8 report credits per assessor
  • Unlimited free reviewer + admin seats
  • Client branding profiles + QA workflow

Consultancy

Multi-landlord teams, 10–25 assessors

£499 /month

+ £79 /month

  • 15 report credits per assessor
  • Per-landlord branding + multi-client dashboard
  • Priority support + bulk report packs

Prices shown are monthly. Save around 17% by switching to annual at checkout. See full pricing details for overage rates and feature comparison.

25+ assessors, SSO, or a custom integration?

Enterprise plans start from £1,500 / month and include a named CSM, SLA, and custom domains.

How we compare

Where FRA Flow fits next to the tools your assessors have used.

If your assessors use PocketSurvey for capture, you keep the tablet-first pattern and pick up the report-drafting and reviewer workflow that PocketSurvey leaves to you. The capture experience is similar; what comes after the visit is where FRA Flow does the work.

If your consultancy uses Riskbase, the change is positioning. Riskbase covers many building types beyond housing and has a longer PAS 79 lineage. FRA Flow is BS 9792-shaped specifically for housing with reviewer-first sign-off as the default discipline.

If your team produces FRAs in Word + photo folders, FRA Flow keeps the simplicity and adds the audit trail, evidence linkage, and per-client branding the Word approach cannot deliver consistently.

FAQ

Questions buyers ask before they commit to a new workflow.

FAQ 01

How does FRA Flow handle a multi-client consultancy operation?

Each landlord client is set up as a record with their branding, contact details, and any client-specific settings. Properties link to their landlord; reports inherit the right branding automatically. Action plans filter by client so a landlord asking for a portfolio view sees only their stock. One workflow for the consultancy; client-specific output for each landlord.

FAQ 02

Can different assessors and reviewers work in the same workspace?

Yes. The Practice and Consultancy tiers support multiple assessors with role-based access. Reviewer and admin seats are free, so adding a senior who only signs off has no per-seat cost. Each user sees the assessments and reviews relevant to their scope.

FAQ 03

How does the AI drafting affect consultancy consistency?

AI in FRA Flow generates narrative findings from each assessor's structured observations. The output style is more consistent across assessors than a freeform Word workflow because the data shape is consistent. Each paragraph remains editable; the senior reviewer can tighten the style on specific findings, and the audit trail records who edited what.

FAQ 04

Is AI in fire safety reports a liability risk?

AI in FRA Flow accelerates drafting but never signs off. Every AI-generated paragraph is editable, auditable, and traceable to the photo, observation, or risk score that produced it. The competent person signs off the report, not the AI. The audit trail records who approved which version against which evidence, which strengthens defensibility under the Fire Safety Order 2005 rather than weakening it.

FAQ 05

Where is our customer data stored?

All customer data, including database, file storage, and AI inference, runs in UK or EU regions only. Nothing leaves the European Economic Area. For consultancies with public-sector landlord clients, the residency commitment supports the council or housing association's information-governance review without separate negotiation. Full security and data-handling details are on the security page.

FAQ 06

What does pricing actually cost a small consultancy?

A 5-assessor Practice team is £249 base plus 5 × £49 = £494 per month on monthly billing, or roughly £394 per month on annual. That includes 40 pooled report credits per month, free reviewer and admin seats, and per-landlord branding. Overage is £12 per report. Full breakdown on the pricing page.

Run your next housing FRA programme in FRA Flow.

Create your account in under a minute. Two reports a month, free forever, no card. Or book a 30-minute walkthrough sized for a multi-assessor consultancy.