Solo
Independent assessor
£79 /month
1 assessor included
- 5 report credits per month
- Unwatermarked PDFs + AI drafting
- Action register + 1 free reviewer seat
Built for housing teams
Fire risk assessment software for property managers and managing agents.
Managing agents carry the FRA programme alongside service charges, M&E, lifts, water hygiene, contractor management and leaseholder relations. FRA Flow gives you a portfolio view that fits inside an already-busy operating week, with the audit trail freeholders, leaseholders and the RICS Service Charge Code expect.
No card. Two reports a month, free forever.
- Portfolio across all clients
- Leaseholder transparency
- Audit trail per block
Day to day
How FRA work fits into a property manager's week.
01
A portfolio view of every block under management, with current FRA status and next periodic review date visible.02
Direct submission of FRA reports from contracted assessors into the same workspace the property manager uses, no email-PDF-and-file shuffle.03
Action plan visibility per block, so the property manager can see what is open without re-reading the report.04
Issued reports that match the freeholder's house style or branding (where they have one), without manual reformatting.05
A simple way to demonstrate the FRA programme to leaseholders who ask under the Landlord and Tenant Act 1985 service charge transparency rules.Multi-freeholder portfolios
How FRA Flow handles managing agents working for multiple freeholders.
Most managing agents work for several freeholder clients at once. Each freeholder may have different reporting preferences, different branding, different escalation arrangements, and different contractor preferences for FRA work. FRA Flow handles the multi-client picture without forcing the property manager to maintain separate workflows for each client.
Per-landlord branding is set once per freeholder and applied automatically to every report issued for their properties. Action plan visibility filters by client so a freeholder can see only their stock. The audit trail sits at the property level, so when an asset transfers between management contracts, the relevant records transfer cleanly.
Leaseholder accountability
Service charge transparency and leaseholder relations.
Leaseholders pay for the FRA out of the service charge. Under the Landlord and Tenant Act 1985, they are entitled to see the supporting documentation for any service charge over £100, and many freeholder TA documents go further than the statutory minimum. The First-tier Tribunal (Property Chamber) hears service charge disputes and can require the production of the underlying records.
For the property manager, this means the FRA documentation needs to read as a serious, defensible piece of work to a leaseholder who is willing to challenge it. A report that reads as boilerplate copy-pasted from a previous building will not. A report with a clear methodology, a named competent assessor, traceable evidence and a defensible action plan will. FRA Flow produces the second kind of report by default.
Working with contracted assessors
Bringing your assessor relationship into the workflow.
Most property managers do not employ their own competent FRA assessor; they contract the work out to a specialist. The assessor visits the building, drafts the report, sends it for QA, and returns it as a PDF the property manager files against the property record. The shuffle between assessor and property manager is where audit trails get lost and version confusion creeps in.
FRA Flow lets the contracted assessor work directly in the property manager's workspace as a guest. The assessor uses the same on-site capture tool an in-house assessor would use, the report is reviewed by their competent reviewer, and the issued report lands in the property record without an email round-trip. The audit trail covers the full handover, beyond the version the property manager received.
Buying signal
What to look for when choosing FRA software as a property manager.
01
Multi-client picture
A workspace that handles multiple freeholder clients without forcing separate logins or duplicate property records.
02
Per-landlord branding
Each freeholder's reports inherit their colour palette and contact details automatically.
03
Direct assessor submission
Contracted assessors submit reports into the workspace, not via email. The property manager files nothing manually.
04
Leaseholder-grade documentation
Reports that read as defensible work to a leaseholder willing to challenge the service charge line.
05
Honest pricing
Per-assessor pricing that does not punish the property manager for the assessor headcount of their contractors.
Plans and pricing
Priced like a report production system.
Reviewer and admin seats are free on every paid tier. Report credits are pooled across the team so one busy assessor does not run out while another has spare capacity. Annual billing saves around 17 percent. See full tiers, including the free tier and Enterprise, on the [pricing page](/pricing/).
Practice
Small consultancies, 2–10 assessors
£249 /month
+ £49 /month
- 8 report credits per assessor
- Unlimited free reviewer + admin seats
- Client branding profiles + QA workflow
Consultancy
Multi-landlord teams, 10–25 assessors
£499 /month
+ £79 /month
- 15 report credits per assessor
- Per-landlord branding + multi-client dashboard
- Priority support + bulk report packs
Prices shown are monthly. Save around 17% by switching to annual at checkout. See full pricing details for overage rates and feature comparison.
25+ assessors, SSO, or a custom integration?
Enterprise plans start from £1,500 / month and include a named CSM, SLA, and custom domains.
FAQ
Questions buyers ask before they commit to a new workflow.
FAQ 01
Can FRA Flow handle a multi-freeholder property management portfolio?
Yes. Each freeholder is set up as a landlord record, with their own branding and contact details. Properties link to their landlord. Reports inherit the right branding automatically. Action plan filters by client. There is no need to maintain separate workspaces.
FAQ 02
Do contracted assessors need their own FRA Flow subscription?
Either model works. A contracted assessor can be invited into the property manager's workspace as a guest assessor and work in it directly. Or a consultancy with their own FRA Flow subscription can submit reports across to the property manager's workspace. The choice depends on the operating relationship.
FAQ 03
How does FRA Flow help with leaseholder service charge transparency?
The issued report is a defensible BS 9792-shaped document that holds up under leaseholder scrutiny. The audit trail behind it (named assessor, named reviewer, content hash, timestamp, traceable evidence) is available if a leaseholder formally challenges or if the First-tier Tribunal requires production.
FAQ 04
What about smaller blocks where the FRA work is sporadic?
FRA Flow's pricing scales with the assessor headcount running the programme. A property manager who contracts a small amount of FRA work pays accordingly. The Solo and Practice pricing tiers are sized for smaller-scale FRA programmes.
FAQ 05
Can we customise reports for a specific freeholder client?
Yes. Per-landlord branding lets you set a freeholder's logo, colour palette and footer details once, and every issued report for their properties inherits the branding automatically. Manual reformatting in Word is not required.
FAQ 06
Where is the data stored, and what about UK GDPR?
All customer data, including database, file storage, and AI inference, runs in UK or EU regions only. Nothing leaves the European Economic Area. Property managers handle leaseholder personal data alongside the FRA evidence; the same residency rules apply. Full security and data-handling details are on the security page.
See FRA Flow run a multi-freeholder property management portfolio.
Book a 30-minute walkthrough with a multi-client demo on a portfolio sized like yours.