Solo
Independent assessor
£79 /month
1 assessor included
- 5 report credits per month
- Unwatermarked PDFs + AI drafting
- Action register + 1 free reviewer seat
By housing sector
Fire risk assessment software for sheltered and supported housing.
Sheltered housing schemes serve older or vulnerable residents whose evacuation needs differ from a general residential block. FRA Flow handles the BS 9792 assessment with explicit support for vulnerable resident profiling, PEEP arrangements, and evacuation strategies that fit the operating model.
No card. Two reports a month, free forever.
- Vulnerable resident profiling
- PEEP-aware
- Category 1 + Category 2 schemes
Vulnerability profile
Why sheltered housing FRAs need particular attention to resident needs.
01
Mobility: residents using wheelchairs, walking frames, or having reduced walking speed.02
Cognitive: residents with dementia or other cognitive conditions affecting alarm response.03
Sensory: residents with hearing or sight impairment affecting alarm detection.04
Behavioural: residents who may not respond appropriately to a fire alarm without prompt.05
Medical: residents on oxygen therapy or with other equipment that affects evacuation.06
Care arrangements: residents receiving care, with carers on-site or visiting at specific times.Evacuation strategy
Stay-put, simultaneous, or progressive horizontal evacuation.
Different sheltered settings call for different evacuation strategies. A purpose-built block of self-contained sheltered flats with intact compartmentation may operate a stay-put strategy, with the strategy modified to recognise that vulnerable residents may need assistance to remain safely in place rather than evacuating. A scheme with shared corridors and communal spaces may operate a simultaneous evacuation strategy, with on-site staff and pre-arranged volunteer assistance for residents who need it.
Extra care schemes and supported housing typically operate a progressive horizontal evacuation strategy, with residents moved into adjacent fire-safe compartments rather than evacuated all the way out of the building. This is the same strategy hospitals use for similar reasons: the risk of evacuating a vulnerable resident outweighs the risk of remaining in a compartment that has been designed to resist fire spread.
For the FRA, the evaluation of the current evacuation strategy and its match to the resident profile is one of the most important judgement calls. FRA Flow surfaces this section explicitly so it is not buried in generic narrative.
PEEPs
Personal Emergency Evacuation Plans in sheltered settings.
A Personal Emergency Evacuation Plan (PEEP) is a tailored evacuation arrangement for a specific resident whose needs are not met by the generic evacuation strategy. In sheltered housing, PEEPs are common: a resident with significantly reduced mobility, a resident with a specific medical condition, a resident who has agreed in advance to be moved to a specific safe location.
The Equality Act 2010 requires reasonable adjustments for disabled residents, and PEEPs are one of the standard mechanisms used. The Personal Emergency Evacuation Plan Regulations 2024 (proposed but not yet in force as of mid-2026) would formalise the requirement for residential PEEPs in some settings; the practical position pre-formalisation is that competent FRAs already address them.
In FRA Flow, vulnerable resident profiles can be linked to specific flats with PEEP references, without storing identifying personal information in a way that creates a separate data protection liability. The audit trail records that the assessor considered the PEEP arrangement; the underlying PEEP itself sits in the housing provider's resident records system.
Operational realities
How sheltered housing FRA differs in practice.
01
On-site staffing affects what the FRA can assume about resident response. A scheme with a 24/7 on-site manager can rely on staff prompt; a Category 1 scheme cannot.02
Communal facilities (shared lounges, kitchens, laundries, guest rooms) carry their own fire safety considerations.03
Care provision arrangements: where third-party carers visit, the FRA needs to reflect their access patterns and any equipment they bring.04
Resident turnover is typically slower than general residential, which can mean longer-tenured residents have arrangements that are out of date relative to current best practice.05
Family involvement: in sheltered settings, families may be involved in evacuation planning conversations in ways they are not in general residential.For the housing provider
How FRA Flow fits a sheltered housing programme.
Most sheltered housing in the UK is operated by housing associations, local authorities, or specialist providers. The FRA programme is run by an in-house compliance team or a contracted specialist. FRA Flow handles either model. Per-property records carry the scheme category (Category 1, Category 2, extra care, supported), the on-site staffing arrangement, and the evacuation strategy.
For housing groups operating mixed portfolios (general needs alongside sheltered), the workflow is the same; the assessment shape adapts to the building type. The output report carries the sheltered-specific elements (vulnerability profiling, PEEP references, evacuation strategy evaluation) into the section the housing provider uses for action plan close-out.
Plans and pricing
Priced like a report production system.
Reviewer and admin seats are free on every paid tier. Report credits are pooled across the team so one busy assessor does not run out while another has spare capacity. Annual billing saves around 17 percent. See full tiers, including the free tier and Enterprise, on the [pricing page](/pricing/).
Practice
Small consultancies, 2–10 assessors
£249 /month
+ £49 /month
- 8 report credits per assessor
- Unlimited free reviewer + admin seats
- Client branding profiles + QA workflow
Consultancy
Multi-landlord teams, 10–25 assessors
£499 /month
+ £79 /month
- 15 report credits per assessor
- Per-landlord branding + multi-client dashboard
- Priority support + bulk report packs
Prices shown are monthly. Save around 17% by switching to annual at checkout. See full pricing details for overage rates and feature comparison.
25+ assessors, SSO, or a custom integration?
Enterprise plans start from £1,500 / month and include a named CSM, SLA, and custom domains.
FAQ
Questions buyers ask before they commit to a new workflow.
FAQ 01
Does FRA Flow handle PEEPs?
Yes. Vulnerable resident profiles can be linked to specific flats with PEEP references. The audit trail records that the assessor considered the PEEP arrangement; the underlying PEEP itself sits in the housing provider's resident records system, so personal information is not duplicated into the FRA.
FAQ 02
How does FRA Flow handle different evacuation strategies?
The evacuation strategy section in the FRA workbench is explicit. The assessor records what the building was designed for, what is operationally in place now, what compensatory measures or PEEPs exist for residents whose needs are not met by the generic strategy, and the action plan implications.
FAQ 03
What about extra care and supported housing with on-site care provision?
Extra care and supported housing schemes can be set up as their own scheme category in the property record. The FRA workbench surfaces the elements relevant to higher care provision: progressive horizontal evacuation, in-room oxygen therapy considerations, third-party carer access patterns.
FAQ 04
How does FRA Flow handle vulnerability data sensitivities?
Vulnerable resident profiles are recorded against the flat, not against named individuals. The PEEP itself, with the resident's personal details, sits in the housing provider's resident records system. The FRA audit trail records that the consideration was made; the personal information does not duplicate into the FRA dataset.
FAQ 05
Does FRA Flow handle the evolving regulatory position on residential PEEPs?
The Personal Emergency Evacuation Plan Regulations were proposed but not in force as of mid-2026. FRA Flow's vulnerability profiling and PEEP-reference fields are designed to handle the current best-practice position and to extend cleanly if and when the formalised duty comes into force.
FAQ 06
Where is sheltered housing data stored?
All customer data, including database, file storage, and AI inference, runs in UK or EU regions only. Nothing leaves the European Economic Area. Sheltered schemes carry sensitive resident-vulnerability information indirectly through the FRA dataset; the residency rules support the housing provider's UK GDPR position without separate negotiation.
See FRA Flow handle a sheltered housing programme.
Book a 30-minute walkthrough on a sheltered housing portfolio sized like yours, including any extra care or supported schemes.