Solo
Independent assessor
£79 /month
1 assessor included
- 5 report credits per month
- Unwatermarked PDFs + AI drafting
- Action register + 1 free reviewer seat
Built for housing teams
Fire risk assessment software for council and ALMO housing teams.
Local authority housing teams carry the same dutyholder responsibilities as housing associations and an extra layer of public scrutiny. FRA Flow gives you the portfolio view, action plan tracking, and audit-ready evidence that holds up under FOI requests and public inquiries as well as Regulator inspection.
No card. Two reports a month, free forever.
- Portfolio visibility
- FOI-ready audit trail
- Public sector procurement-friendly
Day to day
What a local authority housing team needs from FRA software.
01
Portfolio view across the council stock, including any ALMO-managed estates and any blocks where the council retains the freehold.02
Action plan tracking that survives staff changes; institutional memory should not depend on one officer.03
Audit trail granular enough to answer FOI requests without reconstruction.04
Reporting outputs that read cleanly in committee papers and member briefings.05
Compatibility with the public-sector procurement frameworks the council can use without going to full tender (G-Cloud, Crown Commercial, Bloom, etc.).06
A clear position on data residency and data protection that satisfies the council's information governance team.Public scrutiny
The accountability layer that makes local authority housing distinct.
A council's FRA programme is more than a compliance asset; it is a public-record asset. Members of the public can ask under the Freedom of Information Act 2000 for the FRA on a specific block of council flats. Local councillors can call for a member briefing on the programme at any time. The Local Government and Social Care Ombudsman investigates complaints about housing safety and can request the underlying evidence. The press writes about specific buildings when something goes wrong.
For the council housing team, this means the FRA evidence trail has to hold up under Regulator inspection and under an open and adversarial information environment. The cleanest defensibility comes from a workflow that does not require manual reconstruction. The same record that produced the report is the record the FOI response refers to.
Procurement
How public-sector buying processes interact with FRA software.
Council housing departments procure under the Public Contracts Regulations. For software contracts under the relevant thresholds, the typical route is one of the public-sector frameworks: G-Cloud through the Crown Commercial Service, or a category-specific framework like Bloom. These frameworks allow direct award without full open tender if the buyer documents the rationale.
FRA Flow is sized for direct award through these frameworks for most council housing contracts. The contract terms, data processing agreement, and service definitions are written for public-sector buyers. The data residency commitment (UK or EU regions only, no US transfer) supports the council's information governance review without a separate negotiation.
ALMO model
How FRA Flow handles council + ALMO arrangements.
Many councils manage their housing stock through an Arms-Length Management Organisation. The freehold sits with the council; the day-to-day management sits with the ALMO. The FRA dutyholder split varies: some ALMOs are the Responsible Person on the common parts, others operate as the council's agent with the council retaining RP status. FRA Flow supports either model, with the dutyholder named on each property record matching the actual legal position rather than being forced into a single template.
When ALMO arrangements change (some councils have brought management back in-house in recent years; others are reviewing the model), the FRA programme transitions cleanly because the property records sit in the council's workspace, not the ALMO's. Continuity through organisational change is one of the operational benefits of building the programme on a tool the council owns rather than the contractor owns.
Buying signal
What to push for in the FRA Flow procurement conversation.
01
A signed data processing agreement and a clear statement of sub-processors. Available before contract signature.02
Confirmation that all customer data is hosted in UK or EU regions.03
An export-on-demand capability so the council can take its own data with it at any time.04
Pricing that scales with the council's actual assessor headcount, not artificially inflated for public-sector buyers.05
A pilot or trial structure that lets the council validate the workflow against a real estate before full rollout.Plans and pricing
Priced like a report production system.
Reviewer and admin seats are free on every paid tier. Report credits are pooled across the team so one busy assessor does not run out while another has spare capacity. Annual billing saves around 17 percent. See full tiers, including the free tier and Enterprise, on the [pricing page](/pricing/).
Practice
Small consultancies, 2–10 assessors
£249 /month
+ £49 /month
- 8 report credits per assessor
- Unlimited free reviewer + admin seats
- Client branding profiles + QA workflow
Consultancy
Multi-landlord teams, 10–25 assessors
£499 /month
+ £79 /month
- 15 report credits per assessor
- Per-landlord branding + multi-client dashboard
- Priority support + bulk report packs
Prices shown are monthly. Save around 17% by switching to annual at checkout. See full pricing details for overage rates and feature comparison.
25+ assessors, SSO, or a custom integration?
Enterprise plans start from £1,500 / month and include a named CSM, SLA, and custom domains.
FAQ
Questions buyers ask before they commit to a new workflow.
FAQ 01
Is FRA Flow available through public-sector procurement frameworks?
For most council housing contracts, FRA Flow can be procured through G-Cloud or other public-sector frameworks via direct award, with the rationale documented per the Public Contracts Regulations. For larger contracts, the standard procurement route applies. Contact us to confirm the current framework status for your situation.
FAQ 02
Where is council data hosted?
All customer data, including assessment records, photos, and report outputs, is hosted in UK or EU regions. No data is transferred to the US or to non-adequate third countries at any point. The data processing agreement names every sub-processor and their location.
FAQ 03
How does FRA Flow handle FOI requests for specific FRAs?
The same record that produces the issued report is the record that supports an FOI response. There is no separate evidence chain to reconstruct. The competent assessor, competent reviewer, content hash and timestamp on each report are auditable. The report PDF is suitable for direct release in response to an FOI request, subject to any redaction the council's information governance team applies.
FAQ 04
Can FRA Flow handle a council + ALMO management arrangement?
Yes. The dutyholder named on each property record matches the actual legal position. If the council retains RP status with the ALMO acting as its agent, that is recorded; if the ALMO is the RP on the common parts, that is recorded. The model is not forced into a single template.
FAQ 05
What if we bring housing management back in-house from an ALMO?
The property records, assessments, action plans and audit trail sit in the council's FRA Flow workspace. Bringing management in-house does not require a data migration; the records stay where they are and the user permissions adjust to match the new operating model.
FAQ 06
How does FRA Flow handle the AI in fire safety reports liability question?
AI in FRA Flow accelerates drafting but never signs off. Every AI-generated paragraph is editable, auditable, and traceable to the photo, observation, or risk score that produced it. The competent person signs off the report, not the AI. For council use, the audit trail records who approved which version against which evidence, which strengthens defensibility under the Fire Safety Order 2005 and supports an FOI response without separate evidence reconstruction.
See FRA Flow run a council housing FRA programme.
Book a 30-minute walkthrough with a public-sector procurement and information governance briefing included.