Solo
Independent assessor
£79 /month
1 assessor included
- 5 report credits per month
- Unwatermarked PDFs + AI drafting
- Action register + 1 free reviewer seat
Built for housing teams
You commission the FRA programme across your stock, you track the action plan to close-out, and you carry the regulatory weight when something goes wrong. FRA Flow gives you portfolio-wide visibility, an audit trail your reviewer trusts, and reporting outputs the Regulator of Social Housing can read without reformatting.
No card. Two reports a month, free forever.
Day to day
Pressure points
The Regulator of Social Housing's revised consumer standards include the Safety and Quality Standard, which expects registered providers to identify and meet all legal requirements relating to the health and safety of tenants in their homes and communal areas. Fire risk assessment is explicitly named in the regulatory framework. The new inspection regime (under the Social Housing Regulation Act 2023) means the Regulator can and does ask to see the FRA programme: sample reports plus the operational picture that demonstrates active management.
Awaab's Law adds a second axis. Fire safety is not currently inside Awaab's Law as it stands, but the trajectory of regulation is toward time-bound response duties on hazards, and a programme that has weak action plan tracking will struggle as that trajectory continues. The pragmatic compliance officer treats the current FRA action plan discipline as preparation for the regulatory environment that is already coming, alongside the one currently in force.
Programme view
Every property in the portfolio shows its current FRA status, next periodic review date, and open action count at a glance.
Assessments waiting on competent reviewer sign-off surface as a separate queue. Bottlenecks in the QA process are visible before they become missed deadlines.
Open actions across the stock, grouped by priority and by responsible team. Suitable for a monthly compliance committee paper without reformatting.
Cladding works, fire door replacement, change of occupancy: each significant change triggers a re-assessment that resets the periodic clock. The audit trail explains why.
For housing groups with multiple landlord brands, each branded report inherits the right colour palette and contact details automatically. No manual reformatting.
When the Regulator asks, the compliance officer can produce a portfolio-level evidence pack that maps to the relevant Standard with one export.
Working with assessors
Most housing associations use a mix. Some FRAs are carried out by an in-house competent assessor team; others are carried out by a specialist consultancy on contract. FRA Flow supports both models without forcing a choice. In-house assessors work in the same FRA Flow workspace as the compliance team, with the assessor and reviewer roles separated. Contracted consultancies can be given guest access to the relevant property records, do the work, and submit reports back into the same workflow the compliance officer monitors.
The output is a single picture of the programme rather than a folder of PDFs from different sources. When the Regulator asks where a specific report is, it is one click away. When the executive asks what is open across the portfolio, the answer is on a dashboard rather than in a spreadsheet someone built last quarter.
Buying signal
A generic inspection-management product can capture a building visit. It cannot tell the difference between a Type 1 FRA on a block of flats and a Type 4 FRA on a hospital. A general-purpose compliance tool can track action plans across asset categories. It cannot help the assessor write a defensible BS 9792-shaped narrative finding from on-site evidence. For an in-house compliance officer, the right software is the one built around housing FRA specifically: the standards, the dutyholder model, the building stock, the language. Generic tools require workarounds. FRA Flow does not.
Plans and pricing
Reviewer and admin seats are free on every paid tier. Report credits are pooled across the team so one busy assessor does not run out while another has spare capacity. Annual billing saves around 17 percent. See full tiers, including the free tier and Enterprise, on the [pricing page](/pricing/).
Independent assessor
£79 /month
1 assessor included
Small consultancies, 2–10 assessors
£249 /month
+ £49 /month
Multi-landlord teams, 10–25 assessors
£499 /month
+ £79 /month
Prices shown are monthly. Save around 17% by switching to annual at checkout. See full pricing details for overage rates and feature comparison.
25+ assessors, SSO, or a custom integration?
Enterprise plans start from £1,500 / month and include a named CSM, SLA, and custom domains.
FAQ
Yes. FRA Flow supports multiple admin and compliance users in the same workspace, with role-based access controls. Each user sees the portfolio view and the assessments relevant to their scope, without conflicting on the same record.
Every assessment produces an issued report PDF that follows the BS 9792 structure the Regulator expects. The portfolio-level dashboard supports the wider evidence pack the Regulator asks for at inspection: an active programme view, action plan close-out tracking, and an audit trail per report.
Yes. Contracted consultancies can be given guest access to relevant property records, carry out the assessment in FRA Flow, and submit it back into the workspace the compliance team monitors. The output is one programme picture rather than a folder of PDFs from different sources.
Each assessment generates an action plan tied to its significant findings. Actions roll up to a portfolio dashboard grouped by priority, by building, and by responsible team. The compliance officer can see at any time what is open across the stock, what is overdue, and what was closed when by whom.
Fire safety is not currently inside the scope of Awaab's Law as it stands. The regulatory direction is toward time-bound response duties on hazards generally. FRA Flow's action plan tracking is built so that, when those duties extend, you have the evidence in place to demonstrate compliance from the start.
All customer data, including database, file storage, and AI inference, runs in UK or EU regions only. Nothing leaves the European Economic Area. This matters for housing associations operating under UK GDPR with sensitive resident data attached to property records. Full security and data-handling details are on the security page.
Book a 30-minute walkthrough sized for in-house compliance teams. Bring the portfolio you want to see managed.